INDEX
UNDERSTANDING
MANAGED CARE
CONSUMER PROTECTIONS
MEMBER RESPONSIBILITIES
QUESTIONS TO
ASK YOUR PLAN
QUESTIONS TO
ASK YOUR PLAN:
PEOPLE WITH
SPECIAL HEALTH NEEDS
BACKGROUND
INFORMATION: NC HMOS
HOW TO INTERPRET
THE INFORMATION
HMO COVERAGE OF SPECIFIC SERVICES
COMMON EXCLUSIONS
ENROLLMENT TRENDS
DISENROLLMENT TRENDS
UTILIZATION REVIEW INFORMATION
FINANCIAL DATA
GLOSSARY
INTERNET RESOURCES
INTERNET RESOURCES:
INDIVIDUALS WITH DISABILITIES
STATE FUNDED HEALTH PROGRAMS FOR
YOUNG CHILDREN
AND THEIR FAMILIES
NC DEPARTMENT
OF INSURANCE
NC STATE EMPLOYEES
HEALTH PLAN
NC DEPARTMENT OF MEDICAL
ASSISTANCE (MEDICAID)
NC HEALTHCHOICE
NC COUNCIL ON DEVELOPMENTAL
DISABILITIES
MEDICARE
YOUR COMMENTS
NORTH CAROLINA
INSTITUTE OF MEDICINE